Reception and Phone Line Opening times
| Opening Times |
Phone Lines Are Open |
Reception Is Open |
| AM |
PM |
| Monday |
8.00am to 12.00pm |
1.00pm to 6.30pm |
8.00am to 6.30pm |
| Tuesday |
8.00am to 12.00pm |
1.00pm to 6.30pm |
8.00am to 6.30pm |
| Wednesday |
8.00am to 12.00pm |
1.00pm to 6.30pm |
8.00am to 6.30pm |
| Thursday |
8.00am to 12.00pm |
1.00pm to 6.30pm |
8.00am to 6.30pm |
| Friday |
8.00am to 12.00pm |
1.00pm to 6.30pm |
8.00am to 6.30pm |
| Saturday |
Closed |
Closed |
Closed |
| Sunday |
Closed |
Closed |
Closed |
Morning surgery appointments: 9.30am to 11.30am.
Evening surgery appointments: 2.30pm to 5.30pm.
**Times may vary**
We are closed one a month in the afternoon for “protected learning time” for the medical education and development of the practice. These dates will be published on the website.
eConsult Update
eConsult is a free online service that enables registered patients to contact us between 5.00am to 12.00pm Monday to Friday (excluding weekends and bank holidays)
Submit an eConsult to us *before 12.00pm and we will respond to you by the end of that same day.
Due to exceptionally high demand, eConsult will now close at *12.00pm each working day and reopen the next working day. If you have an urgent matter after 12.00pm please contact our Reception Team.
* eConsults will close once we reach 12.00pm or capacity for the day, whichever comes first.
Weekend, Night & Bank Holiday Cover
We have access to appointments between 6.00pm to 8.00pm Monday-Friday at Manchester Road & Orford Jubillee.
8.00am to 4.00pm Saturdays and Sundays 10.00am to 2.00pm at Orford Jubillee.
Information on forthcoming changes to the Extended Access Service
If you need a doctor for emergency medical help when the surgery is closed you can contact NHS 111, a 24-hour helpline, on 111 or visit their website at: www.nhs.uk/111.
Protected Learning Time (PLT) and Bank Holiday Closures
The surgery will be closed from 1.00pm for Protected Learning Time (PLT) supported by Cheshire and Merseyside Integrated Care Board, and closed all day on bank holidays. View the list of bank holidays here
Protected Learning Times - the Practice will be closed from 1.00pm and re-open the following day at 8.00am. Whilst we are closed contact NHS 111 or in an emergency dial 999
- Thursday 21st November 2024 – PLT from 1.00pm
- Thursday 6th March 2025 – PLT from 1.00pm
- Thursday 27th March 2025 – PLT from 1.00pm
- Thursday 24th April 2025
- Thursday 5th June 2025
- Thursday 26th June 2025
- Thursday 24th July 2025
- Thursday 25th September 2025
- Thursday 30th October 2025
- Thursday 27th November 2025
- Thursday 5th March 2026
- Thursday 26th March 2026
Please note that we will re-open at 8.00am on the following day. Whilst we are closed for urgent medical advice please call NHS 111, for an emergency call 999.