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Extended Access Service

Enhanced Access - Orford Jubilee Walk Through from Warrington Collaborative PCNs on Vimeo.

Local NHS launches consultation on plans to enhance Warrington’s extended access service  

Warrington’s five Primary Care Networks (PCNs) have launched a consultation on Warrington’s extended access service to ensure proposed plans meet the needs of local residents. You can find out more information regarding PCNs via the NHS website PCN page:

At the moment all GP practices must provide some additional appointments every week before or after normal opening times (8.00am – 6.30pm) for their own patients; this is known as extended hours.

In addition, Clinical Commissioning Groups must make sure that patients can access appointments with primary care clinicians and staff in convenient locations across the town again outside of the hours that you can go to your registered practice; this is known as extended access. 

From October 2022 NHS England has also decided that these two services should come together and form one service that will be known as Enhanced Access, therefore the Primary Care Networks in Warrington are consulting with their patient populations to ensure the new enhanced access service is fit for purpose and meets the needs of Warrington patients. 

What is changing?

Your Primary Care Network currently offers some appointments at Bath Street Health and Wellbeing Centre.  Our new proposal offers a “hub and spoke” model of care, with the aim of allowing patients to access primary care in their locality.

Currently the service at Bath Street is operated at a fixed location. The proposed ‘hub and spoke’ model will offer appointments from various practices across the PCN (known as the spokes) and Orford Jubilee Neighbourhood Hub, 1st floor, Jubilee Way, Warrington, WA2 8HE, (known as the “hub”). 

Orford Jubilee Hub has been chosen for a number of factors:

  • bus routes are available to the site, with the bus stop at the front of the building.
  • Large car park, which is free of charge if your visit is under 3 hours, giving ample time for patients to ensure all their concerns are addressed and do not feel rushed.
  • ample clinical rooms are available, which will enable the service to expand over time.  A variety of primary care services will be available, including blood collection, smears etc.

Before the service launches in October 2022, Warrington’s PCNs are asking people to consider whether the following are convenient: 

  • Times of appointments  
  • Appointment days 
  • Location of appointments  

You can access the extended access service consultation on NHS Warrington CCG’s website including the consultation document and FAQs.

For more information and queries, please email

The closing date is Tuesday 26th July 2022   

*Please note that as this is an ongoing consultation, FAQs will be updated where necessary.

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